Returns & Exchanges

At World of Asaya, we want you to be completely satisfied with your skincare journey. If our products do not meet your expectations, we offer a hassle-free 30-day return policy for unopened and unused items.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and navigate to the 'Order History' section to select the items you wish to return within 30 days of delivery.

  • 2.
    Pack with Care

    Ensure the beauty products are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.

  • 3.
    Ship the Package

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.